Say It Now - Photo Fixes & Print Flow

What you reported, what is fixed, and what is new. Every item below was checked on the live site today.

August 21, 2026

Your report, item by item

From your August 11 and 18 emails and today's call, working in your grandmother's 95th birthday book.

You reportedStatus
A photo printed sidewaysFixed and live. Phone photos are rotated upright before the PDF is built. Proof below.
A photo came out as a black boxFixed and live. Photos with a transparent background are flattened onto white. Proof below.
The prompt shows [Name] instead of the person's nameFixed and live. The PDF now reads the honoree's name in every question.
Text size only changed the answers, not the questionsFixed and live. The size preview now uses the same text size setting as the download.
"I'm not seeing the fixes. Is it because the book was finalized?"Not the finalized flag. The photo fix from August 14 had not actually been published to the site. It is now, along with everything on this page.
A way to fix size, placement, and orientation per photo, without it being complicatedNew: the Photo Fixer. Walk through photos one at a time, or see them all at once.
Photos are tiny and cropped on the page (what we saw on the call)Fixed and live. The automatic layout no longer squeezes every photo into a small square. One photo gets two-thirds of the page width at its natural shape; two sit side by side; three or more tile. Before and after below.
Ordering a physical book is not intuitiveNew: an "Order Printed Copy" button right on the book page, and the size page now says what it is for.
Finalizing is unclearNew: a six-step "Ready to Print?" checklist replaces the lone Finalize button and explains what finalizing does.
Relabel some things for clarityDone for the ones that were obviously confusing (list at the bottom). I need your list for the rest.

Fixed

1

Sideways and black photos

FixedLive

Phones store many photos on their side with a note that says "rotate me." Browsers honor the note; the PDF engine did not. Photos are now rotated upright before they go into the PDF. Photos with a see-through background used to turn black in print; they are now placed on white.

To prove it on the live site, I submitted a test tribute to one of my own test books through the public form with two deliberately broken photos: a sideways phone-style photo and a transparent one. This is the resulting PDF page. The photo is upright and the circle sits on white, not black.

PDF page showing an upright test photo and a transparent photo rendered on white, with the honoree's name in each question
Page 3 of the generated PDF. Questions read "What's a moment with Test you'll always remember?" rather than "[Name]". (Test is the honoree's name on my test book.)

Upload step, also fixed and confirmed live. The form shrinks big photos when they are uploaded, and that step was turning transparent photos black on its own, before any of the print fixes could help. I corrected it, published it, and submitted the same transparent test photo again. Below: the earlier upload (left photo pair, black) next to the new upload (right pair, white) in the same PDF. Your grandmother's book's black photo predates that step, so it is covered by the print-side fix above either way.

PDF page showing the transparent test photo now rendered on a white background after the upload fix
Same test photo uploaded after the fix: white background in the PDF.
2

[Name] in the questions, and question text size

FixedLive

The on-screen preview already swapped [Name] for the honoree's name, but the PDF did not. Now every place a PDF is produced (the download button, the size previews, and the print file) uses the real name. The size-preview window also now applies your text size setting to the questions, not just the answers.

PDF page with a question label and answer at the configured text size, and a photo
A tribute page from the size preview: question label, answer, and photo, all at the book's text size.

New

3

Automatic photo layout

NewLive

This is the part that made your book look wrong even when the photos themselves were fine. Every photo used to be forced into a small square, about an inch and a half on a 7.5 inch book, and the square crop cut the edges off group shots and the tops off portraits.

Now the book decides a sensible size on its own. One photo gets about two-thirds of the text width at its natural shape (a bit narrower if it is a portrait). Two photos sit side by side. Three or more tile in a row. Nothing is cropped unless you choose the Small snapshot size yourself. The sizes are fractions of the page, so they stay right if you change the book size, and tall photos are capped to the page height.

Before: two small square photos under a tribute on a 7.5 inch square page
Before: small squares, cropped.
After: one photo at two-thirds of the text width, natural shape, on the same page size
After: one photo, natural shape, two-thirds width.
After: a landscape group photo and a portrait side by side, neither cropped, all five people visible
After: a group photo and a portrait side by side. All five people in the group shot are visible; the old square crop lost the two on the ends.

Your Photo Fixer choices still apply on top. "Auto" is the new default; pick Small, Medium, Large, or Full width only when you want something different.

4

Photo Fixer

NewLive

Open it from the book page ("Check Photos" at the top, or step 2 of the checklist). It starts by walking you through each photo, one at a time, with a large preview and three choices:

  • Rotate, a quarter turn per click, for anything that still looks off.
  • Size in the book: Small, Medium (the default), Large (about half the page width), or Full width.
  • Position on the page: Left, Center, or Right.

The big panel on the left is the real printed page: the same engine that makes your PDF draws the page at your book's size, and it redraws every time you click a control. What you see there is what prints. Press "Looks good" to move on. Changes save by themselves. "Reset to automatic" puts a photo back the way it was. Small photos that may print soft get a "Low resolution" badge.

Photo Fixer showing the actual printed page rendered at the book size beside the rotate, size, and position controls
The printed page, drawn live at 7.5 x 7.5 inches next to the controls. It is an image, so it shows on phones and tablets too.
Photo Fixer walking through photo 1 of 1 with rotate, size, and position controls
Walk-through mode. One photo, one decision at a time, with the printed page on the left.
The same photo after choosing Rotate, Large, and Center; the Saved badge is visible
After Rotate, Large, and Center: the page redraws with the change. Note "Saved" at the top right.
Grid view listing every photo in the book with compact controls
"See all photos" view, including the test photos. The black-background one is the transparent test photo uploaded before today's upload fix; the later upload of the same photo shows on white.
5

Ready to Print? checklist

NewLive

The "Actions" box on the book page is now a six-step list in the order you would actually do things:

  1. Review tributes (it tells you how many are approved or still waiting on you)
  2. Check photos (opens the Photo Fixer)
  3. Design the cover
  4. Preview the book and download the PDF
  5. Finalize. The text explains what it does: it closes the book to new tributes so what you print matches what you reviewed. You can reopen it anytime.
  6. Order a printed copy (gold button, goes straight to the order form)
Book page with the Ready to Print checklist, Finalize Book button, and Order Printed Copy button
The checklist on the live site.
6

Finding the order form

NewLive

The order form lived at the bottom of a page called "Choose a Book Size," reached through a link called "Plan Your Book." Nothing said "order here." That page is now titled "Book Size & Print Order," it opens with a two-step note, and the "Order Printed Copy" button on the book page takes you directly to the order section.

Book Size and Print Order page scrolled to the Order a Printed Copy heading
Landing on the order section from the new button.
7

Labels changed

Changed
BeforeAfter
Plan Your BookBook Size & Print Order
Choose a Book Size (page title)Book Size & Print Order
ActionsReady to Print?
Reopen for ContributionsReopen for Tributes
(new link)Check Photos

What I need from you

  1. Open your grandmother's book, click Check Photos, and walk through it once. Then download the PDF and look at the two photos that were wrong. Tell me if either is still off.
  2. Send me the list of labels you want changed. Even "the thing that says X should say Y" is enough.

How this was verified

An automated browser signed in to sayitnowbook.com, opened a test book, exercised the checklist, the Photo Fixer (rotate, size, position, autosave, reset), the order-page link, and the preview, then submitted a tribute through the public form with a sideways photo and a transparent photo and downloaded the resulting PDF. 13 of 13 checks passed on the live site, then a second run submitted a group photo and a portrait to confirm the automatic layout. The screenshots on this page are from that run. Your books were not touched.