We Bill Outcomes, Not Hours

Every engagement is scoped in story points with clear acceptance criteria. You know the price before work starts. We deliver working software, not estimates and status meetings.

What We Build

Healthcare Platforms

HIPAA-compliant applications, EHR integrations (AdvancedMD, OnBase), patient portals, clinical documentation with AI-assisted workflows. BAA included.

API & Data Pipelines

System integrations, SFTP/CSV pipelines, webhook handlers, Azure Functions. Connect systems that don't talk to each other.

Web Applications

Full-stack production apps. Astro, Django, React, Supabase, Stripe. Authentication, payments, dashboards, admin panels.

CTO-Level Architecture

ADRs, security audits, compliance frameworks, vendor evaluations, technical due diligence. Strategic guidance backed by production experience.

Story Point Pricing

Story points measure complexity, not time. Each point represents a defined outcome with acceptance criteria.

SP	Complexity	Example
1	Trivial	Configuration change, content update
2	Small	Bug fix, dependency update, minor feature tweak
3	Medium	New UI component, API endpoint, form
5	Large	New page, authentication system, full feature
8	Very Large	Major feature, architectural refactor, multi-system integration

What a Story Point Includes

Development, testing, deployment, and documentation. No separate charges for environments, deployments, or project management. The price is the price.

Why Not Hourly?

Hourly billing creates a conflict of interest. The slower the work, the higher the bill. We use AI-accelerated development to ship faster than traditional teams. Story point pricing means you pay for what you get, not how long it takes.

Hourly Model

Speed penalized. Faster delivery = less revenue. Client pays for process, not outcomes. Scope creep = more billable hours.

Story Point Model

Speed rewarded. Faster delivery = more capacity. Client pays for outcomes. Scope defined upfront with acceptance criteria.

How an Engagement Works

Scope

We define deliverables, acceptance criteria, and story points together

Demo

We often build a working prototype before you sign anything

Build

Production code ships incrementally. You see progress in real time

Deliver

Deployed, tested, documented. Handoff or ongoing support

Engagement Types

Type	Structure	Invoicing	Best For
Project	Fixed scope, fixed price	Due on signing or milestones	Defined deliverables with clear end state
Retainer	Monthly SP allocation	1st of month	Ongoing development, fractional CTO
Advisory	Hourly, strategy + architecture	Monthly invoice	Technical due diligence, architecture review

What Makes This Different

Demo Before Proposal

We build working prototypes before asking you to sign. You validate the approach with your team, not on faith.

CTO, Not a Contractor

Architecture decisions, security review, vendor evaluation, compliance. The thinking that keeps you from rebuilding in 6 months.

Healthcare Native

HIPAA BAAs, PHI handling, EHR integrations, Azure HIPAA infrastructure. Not learning on your dime.

AI-Accelerated Delivery

What takes a traditional team weeks ships in days. Not because we cut corners. Because we use better tools.

Radical Transparency

You see everything. Code commits are visible as they happen. Release pages document what shipped and why. Once a contract is signed, delivery status updates live on your contract page. Check progress asynchronously, on your schedule. No status meetings required.

Proposal Packages

Every engagement comes with a complete proposal package: scope document with line items, interactive contract, working demo (when applicable), and any required compliance documents (BAA, NDA). All cross-linked and accessible from a single URL.

Get Started

Describe what you need. We will scope it, estimate it, and often build a demo before you commit to anything.

Bert Carroll	Ask the Human LLC
Email	bert@askthehuman.com
Phone	770-605-5410
Web	askthehuman.com